Cancellation Policy

GrandSportMedia LLC (“GrandSportMedia,” “we,” “us,” or “our”) provides recurring AI receptionist, missed-call recovery, call routing, appointment booking, notification, and related automation services.

1. Monthly Services

Unless otherwise stated in a signed client agreement, recurring monthly services may be canceled by providing written notice before the next billing date.

Cancellation requests should be sent to: [email protected]

2. Effective Date of Cancellation

Cancellation will take effect at the end of the current paid billing period unless otherwise agreed in writing.

Access to GrandSportMedia-managed services, workflows, phone routing, AI receptionist functionality, or related systems may end when the paid service period expires.

3. Setup Fees

Setup fees cover onboarding, configuration, implementation, testing, and related setup work and are generally non-refundable once implementation work has begun.

4. Usage Charges

Any outstanding usage-based charges, overages, third-party costs, or other amounts incurred before cancellation remain payable.

5. No Partial-Month Credits

Unless otherwise required by law or agreed in writing, GrandSportMedia does not provide prorated credits or refunds for unused portions of a billing period after cancellation becomes effective.

6. Client Data and Access

Clients should export or request any information they need before service termination. GrandSportMedia may retain certain records as reasonably necessary for legal, accounting, security, or operational purposes.

7. Changes to This Policy

We may update this Cancellation Policy from time to time. The current version will be posted on this page with a revised effective date.

8. Contact

Questions or cancellation requests may be sent to:
GrandSportMedia LLC
[email protected]