LEGAL & COMPLIANCE

Privacy Policy

Effective Date: October 5, 2026

GrandSportMedia LLC (“GrandSportMedia,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a demo, or use our services.

1. Information We Collect

We may collect information you voluntarily provide, including your name, business name, email address, phone number, service area, and other information submitted through forms, email, or communications with us.

When providing AI receptionist and missed-call recovery services to clients, our systems may also process information provided during customer calls, such as caller contact information, service addresses, appointment details, service requests, call transcripts, summaries, and related communication data.

We may automatically collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited, and cookies or similar technologies.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and demo requests
  • Provide, configure, support, and improve our services
  • Process appointments, call routing, notifications, and related workflows
  • Communicate with clients and prospective clients
  • Process payments and administer accounts
  • Maintain security and prevent fraud or misuse
  • Comply with applicable legal obligations

3. Service Providers

We may use third-party providers to help operate our business and deliver our services, including providers for communications, artificial intelligence, customer relationship management, payment processing, website hosting, analytics, and other business infrastructure. These providers may process information only as needed to perform services on our behalf and subject to their applicable terms and privacy practices.

4. Information Sharing

We do not sell personal information. We may share information with service providers, business clients when necessary to provide the requested service, or when required by law or necessary to protect our legal rights, users, or business.

5. Data Security & Data Retention

Data Security: We use reasonable administrative, technical, and organizational measures designed to protect information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention: We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

6. Cookies and Analytics

Our website may use cookies and similar technologies for functionality, analytics, security, and improving the visitor experience. Your browser may allow you to manage or disable cookies.

7. Your Choices & Third-Party Links

Your Choices: You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business or legal retention requirements.

Third-Party Links: Our website may contain links to third-party websites or services. GrandSportMedia is not responsible for the privacy practices of those third parties.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

GrandSportMedia LLC
Email: [email protected]